• Is there an amount of time that a supervisor has to assess points for a regular sick call? Such as 30 days or 90 days or can they assess 6 months later if they happen to run across it then.
  
  There is not a hard and fast rule, however discipline is supposed to be timely. Our AFA legal department has said that due to the nature of the airline industry that three to four months would be timely. The only exception would be if the supervisor attempted to call you in for the discipline and you ignored their request.

• The Rules of Conduct that are outlined on pages 45 and 46 of the Crew Member Handbook apply to all crewmembers, not just flight attendants. It is unacceptable for CSA's, pilots, schedulers, or supervisors to be disrespectful, abusive, or exhibit unprofessional behavior (Rule 1). Please report any problems to the Professional Standards branch of the EAP Committee and/or the Grievance Committee.

• Basic Uniform for New Hires.  For reimbursement, you will need to submit a receipt along with an alteration slip.  Both must be submitted.  If you are seeking reimbursement through electronic submission, you need to read the directions carefully and follow them as stated.  This is why many of you are not receiving reimbursement.  New Hires- for further questions on this, please contact your AFA Uniform Committee Chair Kevin Smith or AFA Reserve Mentoring Chair Pierre Bullard.

• Credit Card Machine.  The Company continues to see an upward trend in ‘comped’ beverages in main cabin.  They are also seeing a continuing trend in using coupons or beverage vouchers incorrectly.  If you are unsure of how to use this machine, we ask that you seek further instruction from anyone in Management or Inflight Training.  The Union continues to see F/As being reprimanded for failure to use, failure to comply, etc… with regard to the new machines.  The Company has stated that they will begin tracking F/As with regard to ‘broken’ machines.  They have also stated that they will begin charting each F/As sales – discipline will probably not ensue but questioning will.

• Respect.  The Union continues to see F/As receiving some sort of discipline or investigation into lack of respect towards Inflight Management and Crew Scheduling.  The Union’s position is that this is a two-way street as we have seen disrespect aimed at us from both of these departments.  If you feel that you have been shown a lack respect by Management or Crew Scheduling, we ask that you submit it in writing to the Grievance Committee – attention it to Grievance Chair Liz Howayeck.

• Sick Calls during Holidays.  The Company has implemented a new policy: (which some of you have already experienced) – “a history of calling out over any holiday will require a mandatory doctor’s visit.”  We currently do have some F/As who have made it a habit of calling out over the holidays; this becomes a burden to those of us who do bid to fly part of the holiday and then get drafted because the Company has run out of Reserves and are having to utilize line Flight Attendants.  The Union recognizes that if you are sick, you’re sick.  No questions asked.  But for those few who are utilizing a sick call over the holiday because you couldn’t drop or swap a trip, please take a minute to realize the impact you are having on your fellow crewmembers who might have to fly your trips.

• Uniform Compliance.  The Company has stated that Uniform Compliance is not being adhered to.  Most complaints received are those of hair being down or in your face, dresses and skirts too short, heels being too high or shoes completely out of compliance.  Remember that to wear ‘special’ shoes, that (1) you need a doctor’s note and (2) you need to wear pants.  Also, ‘glow wheels’ on luggage are not acceptable.  Please be sure to adhere to uniform compliance because discipline may be the next step the Company takes against you as a repeat offender.

• Incident Reports.  Any time an a/c returns, a passenger is removed, the police are involved, an injury results, etc… you are required to submit an incident report.  These reports don’t need to be long but they are necessary for the FAA to go after a passenger.  All three (3) F/As need to submit a report – even if you don’t know anything.  The Union continues to receive complaints that a Supervisor interrupted your rest, met your plane, called five times, etc... in order to attain these reports.  Know that these reports are mandatory.  Please comply and turn them in, in a timely manner. Incident reports must be submitted within 24 hours of the time the incident took place.

Compliance Riders