From section 21.B of our Collective Bargaining Agreement:
B. Flight Attendants shall not be responsible for the performance of aircraft grooming duties such as sweeping the aircraft, stowing magazines in seat pockets, cleaning tray tables, removing garbage from the aircraft or for cleaning up the emissions of passengers’ air sickness at any station. However, a Flight Attendant’s normal duties include tidying of the aircraft during flight and neatness of the aircraft galley and service items.
This section remains in effect. Under no circumstances is a flight attendant expected to clean or assist in cleaning of the aircraft cabin at any station.
However, there have been sporadic reports from flight attendants that ground crews are stating it is indeed the flight attendants’ responsibility.
These must be reported.
Obviously, part of the problem may be in those stations where Southwest handles ground operations for AirTran. In those cities, some SWA ground crews may be mistaken in who they believe is ultimately responsible for the cleanliness of the aircraft. Of course, a flight attendant should never engage in an argument, or insist that a ground agent clean the airplane. Simply advise an agent that the aircraft needs cleaning, but do not prevent boarding for said cleaning. Advise the Captain if the cabin requires cleaning and no cleaning is being performed. Remember, though, it is NOT an AirTran flight attendant’s responsibility to clean the aircraft cabin at any station.
Any time you are told otherwise, it must be documented for review. Please provide the following specific information:
Photo if available
Email this information immediately to:
Donna Whitehead firstname.lastname@example.org
AFA Council 57 AFA57Cleaning@gmail.com
Thank you for helping maintain your contract.