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On the Job Injuries/ Worker's Compensation

Unfortunately, from time to time, flight attendants become injured on the job.  Many flight attendants have come to the Union with questions about their rights, duties and responsibilities if they are injured on the job.

Workers’ Compensation claims are regulated by state law.  Employees have certain rights and responsibilities under the law, as does the employer.  The following is a short overview of both Company policy and Georgia law as it relates to on job injuries.
 
Company policy is outlined in the Crew Member Handbook on pages 38 – 40 under the heading “Workers’ Compensation.”  Please read and become familiar with this section.
 
If you are injured, immediately report the injury to your supervisor.  If the injury occurs while in the air, report it to the lead who should report it to the Captain.  Once on the ground call your inflight supervisor (or any inflight supervisor, if yours is not available) and report the injury.  Make sure an inflight supervisor is advised of your injury as soon as practical.  Do not rely on others to notify management.
 
Make a written report to the Company and keep a copy of it for your records.  Company policy requires that the report be submitted “prior to midnight on the day the injury occurred.”  Request (in writing) copies of any reports, forms or notes the Company may make as a result of the accident.  It is extremely important that you keep good detailed records of exactly what happened throughout the process – from the time of the injury until the time you are have been released from treatment.
 
Under Company policy the Company will determine if medical attention is needed and, if so, the Company will provide transportation to a Company approved doctor.  It is your supervisor’s responsibility to report the injury to the Company’s workers’ compensation insurance carrier and to Human Resources.
 
If the Company refuses to provide treatment through one of their approved doctors and you feel you need to be seen by a doctor, seek treatment from your personal doctor.  At any time if emergency care is needed go to the emergency room or your personal doctor.   The Company will be responsible for payment of all emergency treatment that was necessary as a result of the on job injury.
 
Depending on the facts of your case you may be entitled to compensation while recovering from an on job injury.
 
If you feel that your situation is not being handled properly, you should immediately contact a Georgia attorney that specializes in workers’ compensation cases.  Most workers’ compensation attorneys will meet with you free of charge to evaluate your situation.  Generally speaking in order to preserve your rights, claims must be filed with the Georgia State Board of Workers’ Compensation within one year from the date of your injury.  In addition, notify the Union by filling out a grievance questionnaire fact sheet.
For more information contact Dennis Bickham, System Board Chairman at DennisBTR@aol.com.